Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device
  • Web pages you visited prior to coming to this website
  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks
  • Internal links
  • Pages visited
  • Scrolling
  • Searches
  • Timestamps

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

These functional and required cookies are always used to securely serve this website to you.

These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)
  • Details about your orders (for example, your product size)
  • Email address
  • Name
  • Phone number

Abandoned Cart Emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  • You enter your email address at checkout, or are logged into your Customer Account.
  • You add a product which is in stock to your shopping cart.
  • You close your browser or leave this website without completing your purchase.
  • You can unsubscribe from these messages at the bottom of the email.
  • The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email.

Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account
  • Your Customer Account password has been reset or updated
  • You’ve made a purchase
  • Your order has shipped
  • It’s not possible to unsubscribe from these messages.

Visitor Data for Customers

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

  • Billing and shipping address
  • Details relating to your purchase (for example, your shirt size)
  • Email address
  • Name
  • Phone number

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Visitor Data for Website Visitors

We collect personal data when you visit this website, including:

  • Information about your browser, network and device
  • Web pages you visited prior to coming to this website
  • Your IP address

Payment Data

The payment information you provide when purchasing on our website is handled by a third party chosen by us for best services and full PCI compliance. Please note that when you pay by credit card, the payment processing company (Stripe Payments – www.stripe.com) has certain practices for full PCI compliance, and for security reasons they may also keep the card number for handling effectively possible problems regarding card payments (fraud analysis, debiting, crediting, cancelling). Stripe is certified to the highest industry standards and has obtained regulatory licenses around the world. For further information, please refer to Stripe website (www.stripe.com).

Collection and use of personal information

Brows to Nails does not collect any personal data about you on this website, apart from information which you volunteer for example by e-mailing us, by using our online contact us form, buy using our online skin consultation form or by making a service request or booking. Any information which you provide in this way is not made available to any third party and is used by the company only in line with the purpose for which you provided it.

If you have any questions about our privacy policy please email us at [email protected].